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Effective as of: July 14, 2023
Last updated: July 14, 2023
Fitcoin, Inc. (“Us”, “We”, “Our”, or “Fitcoin”) endeavors to be transparent with its collection and usage of information you provide through our website or mobile application. We care deeply about maintaining that information that you’ve entrusted to us, and as such will describe herein Our privacy policy as it applies for our mobile application, software, website, APIs, products, and services (the “Services”) that we control or operate. You will learn about the data we collect, how we use it, the controls we give you over your information, and the measures we take to keep it safe.
When you use our Services, we collect the following types of information.
ACCOUNT INFORMATION
Some information is required to create an account on our Services, such as your name, email address, password, and your mobile telephone number. This is the only information you have to provide to create an account with us. We may enable you to choose to provide other types of information, such as a profile photo, and community username. We also may seek other information from you in the future.
If you rely on another entity’s service to create an account (i.e. Google, Apple, or some other platform), please see their Privacy Policy for specific terms and conditions related to their storage of your personal information. We will store only the information received from their API as part of your account creation.
ADDITIONAL INFORMATION
To help improve your experience or enable certain features of the Services, you may choose to provide us with additional information, like your logs for food, weight, sleep, water, or female health tracking; an alarm; and messages on discussion boards or to your friends on the Services.
You may also connect with friends on the Services or invite friends who have not yet joined by providing their email addresses, accessing social networking accounts, or using the contact list on your mobile device. We do not store your contact list and delete it after it is used for adding contacts as friends.
If you contact us or participate in a survey, contest, or promotion, we may collect the information you submit such as your name, contact information, and message.
PAYMENT INFORMATION
The Services require that you connect a cryptocurrency wallet to your account provided by the Us through the Services. We work with third party services to connect third party-provided cryptocurrency wallets with the Services. We store certain details, including your cryptocurrency wallet’s blockchain address and transaction history of your account in order to accurate track information about your account to facilitate the Services.
If you purchase merchandise on our website, you provide your shipping address to fulfill your order, which we will store. Note that third-party processors may retain this information in accordance with their own privacy policies and terms.
Device INFORMATION
Our Services allows you to connect certain tracking devices you own. To facilitate the Services, we will collect and store data provided to Us through devices you connect to the Services.
Devices you connect will separately collect data to estimate a variety of metrics like the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep stages, active minutes, and location. The data collected varies depending on which device you use. For more specific information on the data that your device collects, please review the policies and terms the device manufacturer provided you with. When your device syncs with our Services, data recorded on your device is transferred from your device to our servers.
Geolocation INFORMATION
The Services include features that use precise geolocation data, including GPS signals, device sensors, Wi-Fi access points, and cell tower IDs. We collect this type of data if you grant us access to your location. You can always remove our access using device or mobile device settings. We may also derive your approximate location from your IP address.
Usage INFORMATION
When you access or use our Services, we receive certain usage or network activity information. This includes information about your interaction with the Services, for example, when you view or search content, create or log into your account, or pair your device to your account or a wallet.
We also collect data about the devices and computers you use to access the Services, including IP addresses, browser type, language, operating system, device information (including device and application identifiers), the referring web page, pages visited, location (depending on the permissions you have granted us), and cookie information.
If you choose to connect your account on our Services to your account on another service, we may receive information from the other service. For example, if you connect to Facebook or Google, we may receive information like your name, profile picture, age range, language, email address, and friend list. You may also choose to grant us access to your exercise or activity data from another service. You can stop sharing the information from the other service with us by removing our access to that other service.
We may partner with third parties, such as employers, insurance companies, or other companies that want to offer the Services to their employees and customers. In such cases, those companies may provide us with your name, email address, or similar information (like a telephone number or subscriber ID) so that we can invite you to participate or determine your eligibility for particular benefits, such as discounts or free services.
We use the information we collect for the following purposes.
Provide and Maintain the Services
Using the information we collect, we are able to deliver the Services to you and honor our Terms of Service contract with you. For example, we need to use your information to provide you with your dashboard tracking your exercise, activity, and other trends; to enable the community features of the Services; and to give you customer support.
To the extent We provide community features, we may use your information to help you find and connect with other users and to allow other users to find and connect with you. For example, your account contact information allows other users to add you as a friend. When another user has your email or mobile phone number in their contact list or in their friend network on a connected service, we show that user that you are a user of the Services.
IMPROVE, PERSONALIZE, AND DEVELOP THE SERVICES
We use the information we collect to improve and personalize the Services and to develop new ones. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services. When you allow us to collect precise location information, we use that information to provide and improve features of the Services such as recording where a workout took place or mapping an activity.
Communicate With You
We use your information when needed to send you Service notifications and respond to you when you contact us. We also use your information to promote new features or products that we think you would be interested in. You can control marketing communications and most Service notifications by using your account settings on Our website or via the “Unsubscribe” link in an email.
PROMOTE SAFETY AND SECURITY
We use the information we collect to promote the safety and security of the Services, our users, and other parties. For example, we may use the information to authenticate users, protect against fraud and abuse, respond to a legal request or claim, conduct audits, and enforce our terms and policies.
We use cookies and similar technologies for the purposes described above. For more information, please read our information on Cookies below.
We never sell the personal information of our users. We do not share your personal information except in the limited circumstances described below.
When You Direct Us to Share
You may direct us to disclose your information to others, such as by using our community features.
You may also direct us to share your information in other ways, for example, when you give a third-party application access to your account, or give your employer access to information when you choose to participate in an employee wellness program. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-parties by contacting us at support@fitcoin.co.
For External Processing
We may transfer information to affiliates, service providers, and partners who process it for Us, based on Our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide Us with services, including for customer support, information technology, payments, sales, marketing, data analysis, research, and surveys.
For Legal Reasons or to Prevent Harm
We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders, or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person.
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us, or as part of the community benchmarking information we provide to users of our subscription services.
If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
We give you account settings and tools to access and control your personal data, as described below, regardless of where you live. If you live in certain jurisdictions, you may have legal rights with respect to your information, which your account settings and tools allow you to exercise, as outlined below.
Accessing and Exporting Data. By logging into your account, you can access much of your personal information, including your dashboard with your daily exercise and activity statistics. Using your account settings, you can also download information in a commonly used file format, including data about your activities, body, foods, and sleep. Contact us for more information at support@fitcoin.co.
Editing and Deleting Data. By logging into your account and using your account settings, you can change and delete your personal information, except for your e-mail address. For instance, you can edit or delete the profile data you provide and delete your account if you wish.
If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information in our backup systems. This is due to the size and complexity of the systems we use to store data. We may also preserve data for legal reasons or to prevent harm.
Objecting to Data Use. If you do not want Us to process or use your data in any of the ways described herein, contact us at support@fitcoin.co.
We keep your account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account. If you have used a third party service to create your account we may retain information sufficient to identify your account using the third party service’s interface. In some cases, when you give us information for a feature of the Services, we delete the data after it is no longer needed for the feature. For instance, when you provide your contact list for finding friends on the Services, we delete the list after it is used for adding contacts as friends. We keep other information, like your exercise or activity data, until you use your account settings or tools to delete your account or contact us to request deletion of the data because we use this data to provide you with your personal statistics and other aspects of the Services. We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm.
We work with partners who provide us with analytics and advertising services. This includes helping us understand how users interact with the Services, serving advertisements on our behalf across the internet, and measuring the performance of those advertisements. These companies may use cookies and similar technologies to collect information about your interactions with the Services and other websites and applications. To learn more and about your privacy choices, please read the below section on Cookies.
We appreciate the importance of taking additional measures to protect children’s privacy.
Persons under the age of 13, or any higher minimum age in the jurisdiction where that person resides, are not permitted to create accounts unless their parent has consented in accordance with applicable law. If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible. Parents who believe that their child has submitted personal information to us and would like to have it deleted may contact us at support@fitcoin.co.
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. This includes using Transport Layer Security (“TLS”) to encrypt many of our Services. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact us at support@fitcoin.co.
Like many services, we use cookies, pixels, local storage, and software development kits (“SDKs”) to remember things about you so that we can provide you with a better experience.
Our Use of These Technologies
Below are the ways that we and our partners use these technologies on our Services.
Preferences
To help us remember your settings and preferences, like your preferred language or the country you are in, so that we can provide you with a more personalized experience.
Authentication and Security
To log you into the Services; enable us to show you your account data; and help us keep your data and the Services safe and secure.
Service Features and Performance
To provide you with functionality and optimize the performance of the Services.
For example, to keep track of products you add to your shopping cart on fitcoinapp.com and improve our website’s load speed and performance.
Analytics and Research
To help us understand how you are using the Services so that we can make them better, faster, and safer.
Advertising
To enable our partners to serve ads for our products and services; deliver relevant ads to people who may be interested in them on other services; measure the performance of ads; and opt you out of receiving interest-based ads if that is your choice.
Your Choices
You have a number of options to control or limit how we and our partners use cookies and similar technologies, including for advertising. If you disable cookies, however, some of the features of our Services may not function properly.
There are also other tools that allow you to choose how cookies and similar technologies are used throughout the web and app ecosystem based on the browser and device you are using:
We operate internationally and transfer information to the United States and other countries for the purposes described in this policy.
Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a Fitcoin account and click “I agree” to data transfers, irrespective of which country you live in. If you later wish to withdraw your consent, you can delete your Fitcoin account as described herein.
Fitcoin is subject to the oversight of the US Federal Trade Commission and remains responsible for personal information that we transfer to others who process it on our behalf as described herein. If you have a complaint about our privacy protections, please contact us at support@fitcoin.co. You may also refer a complaint to your local data protection authority, and in certain circumstances, invoke binding arbitration to resolve complaints not resolved by other means as described in Annex I to the Privacy Shield Principles.
If you live in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please review these additional privacy disclosures under the European Union’s General Data Protection Regulation (“GDPR”).
YOUR DATA CONTROLLER
Fitcoin, Inc., located in California, is your data controller and provides the Services. For our contact information, please see below.
HEALTH AND OTHER SPECIAL CATEGORIES OF PERSONAL DATA
To the extent that information we collect is health data or another special category of personal data subject to the GDPR, we ask for your explicit consent to process the data. We obtain this consent separately when you take actions leading to our obtaining the data, for example, when you pair your device to your account or grant us access to your exercise or activity data from another service or device. You can use your account settings to withdraw your consent at any time, including by stopping use of a feature, removing our access to a third-party service, unpairing your device, or deleting your data or your account or by contacting us at support@fitcoin.co.
OUR LEGAL BASES FOR PROCESSING PERSONAL DATA
For personal data subject to the GDPR, we rely on several legal bases to process the data, including:
HOW TO EXERCISE YOUR LEGAL RIGHTS
In addition to the various controls that we offer, in certain circumstances, you can seek to restrict our processing of your data, or object to our processing of your data based on our legitimate interests, including as described in this Privacy Policy. Under the GDPR, you have a general right to object to the use of your information for direct marketing purposes which you can activate by contacting us. We’ve described our use of cookies herein, which describes your options for controlling how we and our partners use cookies and similar technologies for advertising. Please note that you can always delete your account at any time.
If you need further assistance regarding your rights, please contact us at support@fitcoin.co, and we will consider your request in accordance with applicable laws. You also have a right to lodge a complaint with your local data protection.
If you are a California resident, please review the following additional privacy disclosures under the California Consumer Privacy Act ("CCPA").
HOW TO EXERCISE YOUR LEGAL RIGHTS
You have the right to understand how we collect, use, and disclose your personal information, to access your information, to request that we delete certain information, and to not be discriminated against for exercising your privacy rights. You may exercise these rights using your account settings and tools as described elsewhere herein, for example:
If you need further assistance regarding your rights, please contact us at support@fitcoin.co, and we will consider your request in accordance with applicable laws.
CATEGORIES OF INFORMATION WE COLLECT, USE, AND DISCLOSE FOR BUSINESS PURPOSES
As described elsewhere in this Privacy Policy, we collect the categories of personal information listed below. We receive this information from you, devices or cryptocurrency wallets associated with your account, your use of the Services, third parties (like the other services you have connected to your device, or other third parties we have partnered with), and as otherwise described in this policy. The categories are:
While we do not plan to sell the personal information of our users, we do work with partners who provide us with advertising. To learn more about how these partners collect data and your options for controlling the use of your information for interest-based advertising, please read our cookie policy herein.
We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services.
If you have questions about this policy, or need help exercising your privacy rights, please contact us at support@fitcoin.co.
You may contact us at:
Fitcoin, Inc.
3217 N Verdugo Rd #4
Glendale, California
91208818-275-3979